Return Policy

LOCO Return Policy

At LOCO we want to make runners happy and we know that when your feet are happy, you’re happy.

Have a fit!

We mean it – the best way to tell if you’ll be happy in a particular running shoe is

to try it on. Lace it up and walk around indoors– you should feel snug &

comfortable; if there is any discomfort then that shoe probably isn’t for you. You

should never have to break in a running shoe.

Seek guidance

If you’re buying our shoes over the web (and especially for the first time) pay

attention to our Fit Guide Template and it’s instructions. Have a particular

question? – Drop us a line at info@locorunning.com

Take a test drive

If you’re buying your running shoes (ours or anyone’s)

from a retailer you’ll be subject to their return policy,

which usually states that shoes worn outside are not

eligible for return. If you buy our shoes at races or over

the web, we’ll take it one "step" further. While we don’t

want truly used shoes returned to us, if walking around

inside doesn’t convince you of the fit, hop outside

for a half-mile or mile jaunt.

The fine print:

. Retail store purchases are subject to individual store policies

. Shoes purchased over the Web or at a Race must be returned to LOCO within 14 days

. Returned shoes must be in as-new condition (no worn soles or stains)

. Returns outside of the above conditions may be subject to merchandise credit only

It’s OK to run ½ mile to a mile in the shoes!